Shipping policy

At Crysvale, we aim to provide a reliable and convenient shipping experience for every customer.

Please review our shipping information before placing your order.

Order Processing Time

Our standard order processing time is 1–2 business days.

Processing begins after payment confirmation.

Orders are generally processed Monday through Friday, excluding public holidays.

Processing time is separate from shipping transit time.

Shipping Fees

We charge a flat shipping fee of:

$40.00 USD per order

The applicable shipping charge will be displayed during checkout before your purchase is completed.

Any additional charges, if applicable, will be clearly presented before payment.

Shipping and Delivery Time

Our estimated shipping transit time is:

5–8 business days

This estimate begins after your order has been processed and shipped.

The estimated total delivery time is approximately 6–10 business days, consisting of 1–2 business days for processing and 5–8 business days for transit.

These are estimates rather than guaranteed delivery dates.

Shipping Destinations

Crysvale currently offers shipping to eligible addresses within the United States.

Shipping availability may vary depending on the destination and the size or availability of the product.

Please ensure that your shipping address is complete and accurate when placing your order.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates may take some time to appear after the carrier receives the package.

For furniture deliveries requiring special arrangements, additional delivery instructions may be provided by the carrier.

Delivery Issues

Delivery times may be affected by circumstances beyond our control, including:

Severe weather conditions.
Carrier delays.
Transportation disruptions.
Public holidays.
Incorrect or incomplete shipping information.
Unexpected fulfillment or inventory issues.

If we become aware that your order cannot be shipped within the promised timeframe, we will notify you and provide appropriate options, including cancellation and a refund where applicable.