Contact information

We are always happy to hear from you.

Whether you have a question about our sofas, need assistance with an order, or would like help with a return, our customer service team is here to assist.

Customer Support

Email: hello@crysvale.us

Phone: +1 574-971-0205

Address:
62651 Old County Road 17
Goshen, IN 46526-9432
USA

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM

Saturday – Sunday: Closed

All times are Eastern Time (ET).

How We Can Help

You can contact us regarding:

• Product information and availability.

• Order confirmation and order status.

• Shipping and delivery inquiries.

• Returns, refunds, and damaged products.

• General questions about Crysvale.

For order-related inquiries, please include your order number and the email address used during checkout.

We aim to respond to customer inquiries within 1–2 business days.

Thank you for shopping with Crysvale.